--- title: Exploring a Higher Level of Patient Experience description: Discover a higher level of patient experience with patient engagement tables. image: https://blog.cmecorp.com/hubfs/Exploring%20a%20Higher%20Level%20of%20Patient%C2%A0Experience-1.jpg --- - Welcome! - [Sign In](https://www.cmecorp.com/customer/account/login/referer/aHR0cHM6Ly93d3cuY21lY29ycC5jb20v/) - or - [Create an Account](https://www.cmecorp.com/customer/account/create/) - [![](https://www.cmecorp.com/media/public/icons8-phone-50.png) 800.338.2372](tel:8003382372) [![CME Corp](https://blog.cmecorp.com/hs-fs/hubfs/CME_CORP_LOGO_FIN_2018_PMS_300dpi-1.png?width=1331&height=442&name=CME_CORP_LOGO_FIN_2018_PMS_300dpi-1.png "CME Corp")](http://www.cmecorp.com) [Find My Account Manager](https://www.cmecorp.com/about/contact-us.html) | [Contact Us](https://www.cmecorp.com/about/contact-us.html) Search: ![](https://blog.cmecorp.com/hubfs/_images/search-icon.jpg) [![](https://blog.cmecorp.com/hs-fs/hubfs/_images/mini-cart.jpg?width=23&height=21&name=mini-cart.jpg)](http://www.cmecorp.com/checkout/cart/) - [CME Expertise](https://www.cmecorp.com/cme-expertise.html) - [Hospitals / IDNs](https://www.cmecorp.com/cme-expertise/hospitals.html) - [Laboratory](https://www.cmecorp.com/cme-expertise/laboratory.html) - [Imaging](https://www.cmecorp.com/cme-expertise/imaging.html) - [Surgery Centers](https://www.cmecorp.com/cme-expertise/surgery-centers.html) - [Clinics](https://www.cmecorp.com/cme-expertise/clinics.html) - [Physician Offices](https://www.cmecorp.com/cme-expertise/physician-offices.html) - [Behavioral Health Facilities](https://www.cmecorp.com/cme-expertise/behavioral-health.html) - [Long Term Care](https://www.cmecorp.com/cme-expertise/long-term-care.html) - [Rehabilitation Centers](https://www.cmecorp.com/cme-expertise/rehabilitation.html) - [Government Services](https://www.cmecorp.com/cme-expertise/government.html) - [Emergency Medical Services](https://www.cmecorp.com/cme-expertise/emergency-medical-services.html) - [Integrated Services](https://www.cmecorp.com/integrated-services.html) - [CAD-Based Layout & Design](https://www.cmecorp.com/integrated-services/cad-based-layout-and-design.html) - [Project Management](https://www.cmecorp.com/integrated-services/project-management.html) - [Direct-to-Site Services](https://www.cmecorp.com/integrated-services/direct-to-site-services.html) - [Biomedical Services & Technical Solutions](https://www.cmecorp.com/integrated-services/biomedical-services.html) - [Contractor Specialties](https://www.cmecorp.com/integrated-services/contractor-specialties.html) - [Find Products](https://www.cmecorp.com/shop.html) - [Shop By Category](https://www.cmecorp.com/new-shop/shop-by-category.html) - [Shop By Manufacturer](https://www.cmecorp.com/new-shop/brands.html) - [Digital Solutions Guide](https://cmesolutionsguide.com/) # Exploring a Higher Level of Patient Experience [![Male Patient In Hospital Bed Using Digital Tablet](https://blog.cmecorp.com/hubfs/Exploring%20a%20Higher%20Level%20of%20Patient%C2%A0Experience-1.jpg)](https://blog.cmecorp.com/exploring-a-higher-level-of-patient-experience) By [Cris Daugbjerg](https://blog.cmecorp.com/author/cris-daugbjerg) | February 9, 2017 - [Tweet](https://twitter.com/share) In a Richmond, VA. hospital, tetraplegics in the ICU who are unable to move by themselves are communicating and staying connected to the outside world, by controlling an overhead laptop’s cursor using their *eye* instead of a *mouse*. Elsewhere, a new mother is opening up a web portal on a tablet to watch her newborn via live video feed from the NICU. And in San Francisco, pediatric patients are finding their hospitalizations a little less scary and confusing, thanks to tablets loaded with education and entertainment apps that they can easily access from their beds.  Medical centers all over the country and abroad are exploring how mobile computers can help some of their more vulnerable patient populations stay informed, connected and engaged in their care plans.  For most organizations this is new territory. Safely and securely incorporating this technology into patient areas has its own significant learning curve.  Since last fall, GCX engineers and field experts have been a part of several important initiatives to put mobile devices into patients’ hands while they are in clinical settings. This is, of course, only a small component of an overall patient experience strategy, but it’s a significant one for a number of hospitals wanting to better inform, connect and thereby empower their patients. These efforts raise a host of implementation questions: - Does the hospital provide the hardware or follow a BYOD strategy? - Which operating system is best: Windows? iOS? Android? - How do we clear data from the tablet and start over when a new patient is admitted? - How do we charge these devices in near-constant use? - What kind of wireless capacity is needed, and can our network handle it? - How do you position the tablet so a patient can use it comfortably and safely? - How will patients react, and are there certain subsets of patients with different needs? - What kind of help desk or organizational support do we need to have in place? Innovation is about learning, and the best way to innovate in uncharted territory is to start simply.  Whether you're applying Lean Startup concepts in an entrepreneurial setting, or Agile project management methodologies in software development, some best practices are to: (1) define narrowly scoped development "sprints," (2) create feedback loops to capture your learning and (3) start sooner rather than later!   For example, consider launching a Minimum Viable Product such as a bedside-mounted tablet that gives patients in one department access to their Epic MyChart, and perhaps their Facebook account or other web applications. Patients will quickly let you know what they like and don’t like, providing you the opportunity to refine and the confidence to scale up. Amazing portals are available from companies like [Oneview](https://www.cmecorp.com/gcx-sa-0024-16-oneview-tablet-enclosure-samsung-galaxy-tabpro-s-75mm-vesa.html?utm_source=hubspot&utm_medium=blog&utm_campaign=equipment%20essentials), Lincor, Sonifi and others that provide a much more integrated and higher quality experience for the patient. But there is no need to wait for a large, hospital-wide implementation to start improving your patients’ experiences and learning your own organization’s unique implementation needs. A pilot program is a great way to quickly learn what works and effectively shape a system for the long term. At CME, we offer a variety of products that enhance patient experience. We also offer IT support and [installation services](https://www.cmecorp.com/solutions/direct-to-site-services.html?utm_source=hubspot&utm_medium=blog&utm_campaign=equipment%20essentials), designed to save you time, money, and effort. To learn more about patient engagement tables, or any of our IT solutions, [contact us here](https://info.cmecorp.com/about/contact-us) or call us at [800 338 2372](tel:+1(800)338-2372). --- **About CME:** CME Corp is the nation’s premier source for [healthcare equipment](https://www.cmecorp.com/solutions/capital-equipment.html?utm_source=hubspot&utm_medium=blog&utm_campaign=equipment%20essentials), [turnkey logistics](https://www.cmecorp.com/solutions/direct-to-site-services.html?utm_source=hubspot&utm_medium=blog&utm_campaign=equipment%20essentials), and [biomedical services](https://www.cmecorp.com/solutions/biomedical-services.html?utm_source=hubspot&utm_medium=blog&utm_campaign=equipment%20essentials), representing 2 million+ products from more than 2,000 manufacturers. With two corporate offices and 35+ service centers, our mission is to help [healthcare facilities](https://www.cmecorp.com/who-we-serve.html?utm_source=hubspot&utm_medium=blog&utm_campaign=equipment%20essentials) nationwide reduce the cost of the equipment they purchase, make their equipment specification, delivery, installation, and maintenance processes more efficient, and help them seamlessly launch, renovate and expand on schedule. [Patient Experience](https://blog.cmecorp.com/topic/patient-experience) [GCX](https://blog.cmecorp.com/topic/gcx) ![](https://blog.cmecorp.com/hs-fs/hubfs/Cris.jpg?height=100&name=Cris.jpg) Written by [Cris Daugbjerg](https://blog.cmecorp.com/author/cris-daugbjerg) Cris is the VP of Sales and Development at GCX, where he has been instrumental and successful in building and managing the company’s global sales organization across North America, APAC and EMEA ### Posts by Tag - [June 2017 (14)](https://blog.cmecorp.com/archive/2017/06) - [October 2017 (8)](https://blog.cmecorp.com/archive/2017/10) - [September 2023 (8)](https://blog.cmecorp.com/archive/2023/09) - [November 2015 (7)](https://blog.cmecorp.com/archive/2015/11) - [December 2015 (7)](https://blog.cmecorp.com/archive/2015/12) - [July 2017 (7)](https://blog.cmecorp.com/archive/2017/07) - [September 2017 (7)](https://blog.cmecorp.com/archive/2017/09) - [November 2017 (7)](https://blog.cmecorp.com/archive/2017/11) - [October 2023 (7)](https://blog.cmecorp.com/archive/2023/10) - [August 2014 (6)](https://blog.cmecorp.com/archive/2014/08) - [June 2016 (6)](https://blog.cmecorp.com/archive/2016/06) - [February 2018 (6)](https://blog.cmecorp.com/archive/2018/02) - [April 2018 (6)](https://blog.cmecorp.com/archive/2018/04) - [May 2018 (6)](https://blog.cmecorp.com/archive/2018/05) - [August 2025 (6)](https://blog.cmecorp.com/archive/2025/08) - [July 2014 (5)](https://blog.cmecorp.com/archive/2014/07) - [September 2014 (5)](https://blog.cmecorp.com/archive/2014/09) - [January 2017 (5)](https://blog.cmecorp.com/archive/2017/01) - [December 2017 (5)](https://blog.cmecorp.com/archive/2017/12) - [November 2021 (5)](https://blog.cmecorp.com/archive/2021/11) - [June 2023 (5)](https://blog.cmecorp.com/archive/2023/06) - [August 2023 (5)](https://blog.cmecorp.com/archive/2023/08) - [November 2023 (5)](https://blog.cmecorp.com/archive/2023/11) - [January 2024 (5)](https://blog.cmecorp.com/archive/2024/01) - [April 2024 (5)](https://blog.cmecorp.com/archive/2024/04) - [August 2024 (5)](https://blog.cmecorp.com/archive/2024/08) - [October 2024 (5)](https://blog.cmecorp.com/archive/2024/10) - [January 2025 (5)](https://blog.cmecorp.com/archive/2025/01) - [April 2025 (5)](https://blog.cmecorp.com/archive/2025/04) - [May 2025 (5)](https://blog.cmecorp.com/archive/2025/05) - [July 2025 (5)](https://blog.cmecorp.com/archive/2025/07) - [September 2025 (5)](https://blog.cmecorp.com/archive/2025/09) - [April 2026 (5)](https://blog.cmecorp.com/archive/2026/04) - [June 2026 (5)](https://blog.cmecorp.com/archive/2026/06) - [June 2014 (4)](https://blog.cmecorp.com/archive/2014/06) - [December 2014 (4)](https://blog.cmecorp.com/archive/2014/12) - [April 2015 (4)](https://blog.cmecorp.com/archive/2015/04) - [May 2016 (4)](https://blog.cmecorp.com/archive/2016/05) - [December 2016 (4)](https://blog.cmecorp.com/archive/2016/12) - [February 2017 (4)](https://blog.cmecorp.com/archive/2017/02) - [May 2020 (4)](https://blog.cmecorp.com/archive/2020/05) - [March 2021 (4)](https://blog.cmecorp.com/archive/2021/03) - [April 2021 (4)](https://blog.cmecorp.com/archive/2021/04) - [May 2021 (4)](https://blog.cmecorp.com/archive/2021/05) - [September 2021 (4)](https://blog.cmecorp.com/archive/2021/09) - [August 2022 (4)](https://blog.cmecorp.com/archive/2022/08) - [April 2023 (4)](https://blog.cmecorp.com/archive/2023/04) - [May 2023 (4)](https://blog.cmecorp.com/archive/2023/05) - [July 2023 (4)](https://blog.cmecorp.com/archive/2023/07) - [December 2023 (4)](https://blog.cmecorp.com/archive/2023/12) - [February 2024 (4)](https://blog.cmecorp.com/archive/2024/02) - [March 2024 (4)](https://blog.cmecorp.com/archive/2024/03) - [May 2024 (4)](https://blog.cmecorp.com/archive/2024/05) - [June 2024 (4)](https://blog.cmecorp.com/archive/2024/06) - [July 2024 (4)](https://blog.cmecorp.com/archive/2024/07) - [September 2024 (4)](https://blog.cmecorp.com/archive/2024/09) - [December 2024 (4)](https://blog.cmecorp.com/archive/2024/12) - [February 2025 (4)](https://blog.cmecorp.com/archive/2025/02) - [March 2025 (4)](https://blog.cmecorp.com/archive/2025/03) - [June 2025 (4)](https://blog.cmecorp.com/archive/2025/06) - [October 2025 (4)](https://blog.cmecorp.com/archive/2025/10) - [November 2025 (4)](https://blog.cmecorp.com/archive/2025/11) - [December 2025 (4)](https://blog.cmecorp.com/archive/2025/12) - [January 2026 (4)](https://blog.cmecorp.com/archive/2026/01) - [February 2026 (4)](https://blog.cmecorp.com/archive/2026/02) - [March 2026 (4)](https://blog.cmecorp.com/archive/2026/03) - [May 2026 (4)](https://blog.cmecorp.com/archive/2026/05) - [March 2014 (3)](https://blog.cmecorp.com/archive/2014/03) - [April 2014 (3)](https://blog.cmecorp.com/archive/2014/04) - [May 2014 (3)](https://blog.cmecorp.com/archive/2014/05) - [May 2015 (3)](https://blog.cmecorp.com/archive/2015/05) - [September 2015 (3)](https://blog.cmecorp.com/archive/2015/09) - [October 2015 (3)](https://blog.cmecorp.com/archive/2015/10) - [January 2016 (3)](https://blog.cmecorp.com/archive/2016/01) - [April 2017 (3)](https://blog.cmecorp.com/archive/2017/04) - [January 2018 (3)](https://blog.cmecorp.com/archive/2018/01) - [July 2018 (3)](https://blog.cmecorp.com/archive/2018/07) - [March 2019 (3)](https://blog.cmecorp.com/archive/2019/03) - [June 2019 (3)](https://blog.cmecorp.com/archive/2019/06) - [March 2020 (3)](https://blog.cmecorp.com/archive/2020/03) - [June 2021 (3)](https://blog.cmecorp.com/archive/2021/06) - [July 2021 (3)](https://blog.cmecorp.com/archive/2021/07) - [March 2022 (3)](https://blog.cmecorp.com/archive/2022/03) - [May 2022 (3)](https://blog.cmecorp.com/archive/2022/05) - [June 2022 (3)](https://blog.cmecorp.com/archive/2022/06) - [September 2022 (3)](https://blog.cmecorp.com/archive/2022/09) - [November 2022 (3)](https://blog.cmecorp.com/archive/2022/11) - [February 2023 (3)](https://blog.cmecorp.com/archive/2023/02) - [November 2024 (3)](https://blog.cmecorp.com/archive/2024/11) - [October 2014 (2)](https://blog.cmecorp.com/archive/2014/10) - [January 2015 (2)](https://blog.cmecorp.com/archive/2015/01) - [July 2015 (2)](https://blog.cmecorp.com/archive/2015/07) - [August 2015 (2)](https://blog.cmecorp.com/archive/2015/08) - [February 2016 (2)](https://blog.cmecorp.com/archive/2016/02) - [March 2016 (2)](https://blog.cmecorp.com/archive/2016/03) - [November 2016 (2)](https://blog.cmecorp.com/archive/2016/11) - [May 2017 (2)](https://blog.cmecorp.com/archive/2017/05) - [August 2017 (2)](https://blog.cmecorp.com/archive/2017/08) - [March 2018 (2)](https://blog.cmecorp.com/archive/2018/03) - [July 2019 (2)](https://blog.cmecorp.com/archive/2019/07) - [January 2020 (2)](https://blog.cmecorp.com/archive/2020/01) - [February 2020 (2)](https://blog.cmecorp.com/archive/2020/02) - [August 2020 (2)](https://blog.cmecorp.com/archive/2020/08) - [September 2020 (2)](https://blog.cmecorp.com/archive/2020/09) - [October 2020 (2)](https://blog.cmecorp.com/archive/2020/10) - [February 2021 (2)](https://blog.cmecorp.com/archive/2021/02) - [August 2021 (2)](https://blog.cmecorp.com/archive/2021/08) - [October 2021 (2)](https://blog.cmecorp.com/archive/2021/10) - [January 2022 (2)](https://blog.cmecorp.com/archive/2022/01) - [April 2022 (2)](https://blog.cmecorp.com/archive/2022/04) - [January 2023 (2)](https://blog.cmecorp.com/archive/2023/01) - [March 2023 (2)](https://blog.cmecorp.com/archive/2023/03) - [November 2014 (1)](https://blog.cmecorp.com/archive/2014/11) - [February 2015 (1)](https://blog.cmecorp.com/archive/2015/02) - [March 2015 (1)](https://blog.cmecorp.com/archive/2015/03) - [April 2016 (1)](https://blog.cmecorp.com/archive/2016/04) - [July 2016 (1)](https://blog.cmecorp.com/archive/2016/07) - [August 2016 (1)](https://blog.cmecorp.com/archive/2016/08) - [September 2016 (1)](https://blog.cmecorp.com/archive/2016/09) - [March 2017 (1)](https://blog.cmecorp.com/archive/2017/03) - [August 2018 (1)](https://blog.cmecorp.com/archive/2018/08) - [September 2018 (1)](https://blog.cmecorp.com/archive/2018/09) - [October 2018 (1)](https://blog.cmecorp.com/archive/2018/10) - [January 2019 (1)](https://blog.cmecorp.com/archive/2019/01) - [April 2019 (1)](https://blog.cmecorp.com/archive/2019/04) - [April 2020 (1)](https://blog.cmecorp.com/archive/2020/04) - [June 2020 (1)](https://blog.cmecorp.com/archive/2020/06) - [July 2020 (1)](https://blog.cmecorp.com/archive/2020/07) - [November 2020 (1)](https://blog.cmecorp.com/archive/2020/11) - [December 2020 (1)](https://blog.cmecorp.com/archive/2020/12) - [July 2022 (1)](https://blog.cmecorp.com/archive/2022/07) - [October 2022 (1)](https://blog.cmecorp.com/archive/2022/10) - [December 2022 (1)](https://blog.cmecorp.com/archive/2022/12) See all #### About CME Corp. - [Our Company](https://www.cmecorp.com/about/our-company.html) - [Careers](https://www.cmecorp.com/about/careers.html) -   -   #### Resources - [CME Insider's Blog](https://blog.cmecorp.com/) - [Case Studies](https://www.cmecorp.com/about/case-studies.html) - [Newsroom](https://blog.cmecorp.com/press-releases) - [Literature Resources](https://resources.cmecorp.com/) #### Quick Links - [Find Products](https://www.cmecorp.com/shop) - [Privacy Policy](https://www.cmecorp.com/privacy-policy-cookie-restriction-mode) - [Sales, Shipping & Return Policies](https://www.cmecorp.com/sales-shipping) - [Credit Application](https://www.cmecorp.com/about/credit-application.html) [![](https://www.cmecorp.com/media/public/linked_in_blog.png)](https://www.linkedin.com/company/cme-medical/) [![](https://www.cmecorp.com/media/public/facebook_blog.png)](https://www.facebook.com/cmecorp/) [![](https://www.cmecorp.com/media/public/instagram_blog.png)](https://www.instagram.com/cme_corp/) © 2026 CME Corp - An ESOP Company Delivering a Better Experience