With the implementation of the Affordable Care Act, healthcare facilities are incentivized to keep costs down and hospital re-admittance rates low. Facilities are focusing on preventative and outpatient care and launching, renovating and expanding primary care offices, outpatient
surgery facilities and rehabilitation centers. But with thousands of manufacturers and millions of products to choose from, outfitting these facilities with new equipment can be overwhelming.
Here are four considerations:
Product Choice and Purchasing
Practices should be careful in selecting equipment for a new or newly-renovated office, as a
product that’s optimal for a large-scale trauma center may not be the most cost-effective or
practical choice for a local primary care clinic.
For example, stainless steel IV poles are standard in hospitals because they protect patients
from infections. However, less expensive chrome IV poles are often sufficient for the typical
physician’s office that does not perform major surgery. The chrome IV pole serves the same
purpose and is still a high-quality product, but is more appropriate for a physician’s office.
Similarly, silver-based antimicrobial powder coatings for handrails and other frequently touched
areas are more crucial in an emergency room than a pediatrician’s office.
With so many options available, it is important to choose the right equipment for your needs.
Just one exam room may need equipment from 20 different manufacturers, and purchase
orders can cost up to $125 each in administrative costs. A healthcare equipment-focused
distributor can help navigate these decisions and consolidate purchase orders.
Receiving and Unloading
Physician offices likely don’t have a receiving department with a loading dock, palette jacks,
forklifts and the appropriate personnel to help unload everything once it’s delivered. Even
finding space to park a large truck can be an issue. Special arrangements may need to be made
to ensure any necessary equipment is on site, and that employees capable of accepting,
tracking and unloading without damaging the items are available at the time of the delivery.
Another problem facilities often face is a lack of storage space for new equipment. This can be a
challenge during the construction of new facilities or when replacing equipment in existing
To complicate matters, offices that order equipment from different sources may have to deal
with multiple delivery dates, which is why it can be beneficial to have a knowledgeable
distributor that also offers logistics streamline the delivery process.
Assembly, Installation and Cleanup
Unlike hospitals, physician practices often don’t have facilities staff to help assemble and move
equipment into the appropriate room once it’s delivered. Pre-assembling and pre-staging the
equipment off-site can make the installation process much smoother because it minimizes the
amount of work needed upon delivery.
Special power tools, wall mounts and other installation equipment may be required, and
dumpsters or trashcans large enough to accommodate cleanup efforts may need to be rented or
purchased. If an office is replacing old equipment, the items need to be disposed of or donated
to an appropriate organization. Heavy-lifting guidelines from the U.S. Occupational Safety and
Health Administration need to be considered as well. You also may need to schedule
biomedical and other safety inspections for the new equipment before it can be used.
The logistics of opening or expanding a physician’s practice can be complicated, and delays
costly. For existing offices, equipment deliveries need to cause as little disruption to patients as
possible. Newly constructed facilities have even more moving parts to manage, and timelines
need to be carefully tracked and readjusted based on the status of the construction project. A
20-doctor clinic can lose $125,000 in revenue for each day it is late in opening. Whether you
choose to handle the logistics in-house or hire a healthcare equipment distribution and logistics
company, having a detailed plan will save time and money and ensure that patients receive the
best care possible.
CME, formed from the merger of Claflin Medical Equipment, Hospital Associates and RSI, is the
premier source for equipment and turnkey logistics, delivery and support for the healthcare
community. The company helps medical facilities nationwide to seamlessly launch, renovate
and expand. CME has three branches and 32 service centers spanning the nation and offers an
expanded product line of more than 1 million medical products from more than 1,400
manufacturers. As a comprehensive medical equipment and healthcare services company, the
goal of its highly-trained and accessible sales force is to always provide the utmost in
personalized support and service. Learn more at cmecorp.com.